| What are your typical turnaround times? |
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New orders or reorders ship approximately 1 week from final approval. |
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Reorders with no changes or minor changes usually ship within 3 to 5 business days. |
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During peak seasons and Holidays, your orders may take longer than usual, please plan ahead so we can finish your orders ahead of time.
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| What additional services does TCGS provide? |
| These are other services that we offer: |
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Full graphic design services |
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Scanning and color correction of your photographs (number of photos limited to size of card) |
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Personalized services and designs |
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Email proofs (JPEG or PDF) |
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Viewing proofs via our web site |
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Large format indoor printing |
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Die Cut |
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Perforation |
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Photoshoot services |
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| How do I get started? |
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Submit your Digital Files or other materials relating to your layout, all artwork or photos, and a 50 percent down payment to begin production. |
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If you have a layout in mind or you might have a digital copy or sample of the layout you like, send them to us too. Please specify your colors, cropping, and design limitations. |
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| I have my own design and it is ready to print. How do I send it? |
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Please visit our DIGITAL FILE Guidelines page for information on submitting files. |
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| How do I proof my order? |
| Listed below are several ways that you can receive a proof of your order. Please specify to us which method of proofing that you prefer. |
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Fax |
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Email (JPEG or PDF) |
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| I am ready to approve my order for printing, how do I do this? |
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You can approve your order by email or fax. |
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Please make sure to note any last corrections needed before printing.
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| How will I receive my order? |
| We ship all orders via Air21 or LBC unless you request faster delivery (charges may apply). For specific shipping information and/or rates please contact TCGS. |
| You may also pick up your orders at our office address. |
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| Who Owns the Artwork, Materials and Copyrights? |
| Work created by TCGS remains the property of TCGS and can not be supplied to other vendors. Duplication of any form is strictly prohibited. We reserve the right to use our designs for promotion and advertisement purposes. |
| Additionally, any material submitted to TCGS for reproduction must be clear of any potential copyright infringement. It is the clients responsibility to obtain copyright clearance for materials submitted. TCGS will not be held liable for legal action arising from misuse of such materials. |
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